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Privacy Policy

Introduction

Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on this Website, you agree and consent to the collection, use and processing of your information as set out in this privacy policy.

 

Information we collect about you

We collect personal information from you when you order food, goods or services from us or use our website. Website usage information may also be collected using cookies. Órdenes may gather and use the following information for only those interested in using our website and mobile applications: Full name of the user, physical address, contact numbers, e-mail address, order history data, device information, information related to access of data, payment data and GPS location.

We will collect this data from you only if you voluntarily provide it to us. We may collect this information when you order items or services online or when you create a user account or when you contact us through e-mail or messages or through direct marketing and advertising.

 

Cookies

Cookies are small pieces of text sent to your browser by our sites. They help our site remember information about your visit, which can both make it easier to visit the site again and make the site more useful while ordering items or services. You can always manage or refuse cookies at your preference.

The data transmitted by Google is stored and processed by us solely for the creation of a user account with the necessary data.

 

Storage and Security of your Personal Information

To the best effort, Órdenes will maintain the security and protect your personal information from misuse or modification, loss and against unauthorized access or disclosure.

Órdenes does not provide any guarantee or warranty regarding the security of your personal information. The user shares personal information at own risks. If you believe your account has been compromised, you are required to notify us immediately through our contacts methods mentioned below so that the issue can be resolved.

 

Use of Information we collect from you

You consent exclusively to Órdenes for collecting, processing and using your personal information for processing and delivering the orders or services placed through our sites. In connection to the services provided through our sites, you consent that Órdenes may disclose your personal information, including your name, email address, physical address and phone number to our third parties, riders and drivers delivering your order.

You also consent that Órdenes using your personal information for all relevant matters in our sites about the services provided, advertising and direct marketing purposes. Órdenes may disclose your personal information, and you consent to the disclosure of your personal information to third party’s services on our behalf such as processing payments, marketing and advertising.

 If you chose not to consent Órdenes to use your personal information, please note that you may not be able to use our services. Órdenes has the right to disclose your personal information if it is required to do so by law or whenever deemed necessary by us to prevent any kind of loss.

 

Access to your Information

You may visit your account settings in our sites by logging-in to amend your personal information.

 

Changes to our Privacy Policy

Órdenes may amend this privacy policy at any given time through our sites.

Contact Us

Please contact us at info@ordenesdelivery.com for any inquiries related to this privacy policy and the use of your information.